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Add Clickthrough visualisation reports for programs to see which CTAs subscribers clicked most (not just for mailing sends)
We need to see which links and CTAs most of our subscribers like to click. This functionality is available to use in mailings in the single mailing reports but not for automated program emails.0 Future consideration
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Be able to exclude an email from frequency control.
Currently, if frequency control has been set up for the ORG, all the messages will count toward the frequency cap. It could be great if a user can be able to decide if a message (within a program) doesn't count.0
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Change Database Source in Programs
It would be good to change the contact source of a program from one database to another.1 Future consideration
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Holiday Calendars to control when Programs send (and hold) messages
We would like to see Organization level or program level calendars, where we could set a list of dates where the program should not send any mailings. The current alternatives to this (deactivating programs or creating decision points around a con...0 Future consideration
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Add Folders for Automate Programs
Clients are using Programs more often than expected.0 Future consideration
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Find and remove contact from program
It would be great to be able to see a list of users in a program and be able to select one or more and remove them.1 Future consideration
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Programs : the ability to select another SFTP server in Telesales, Export Lead and Direct mail procresses
In Programs, It would be great if we could change the SFTP destination into another SFTP server instead of Acoustic's one only. This apply to Telesales, Export Lead and Direct mail procresses. -
Remember Mailing Folder Selection
Basically when scheduling multiple mailings when going to each new browser tab where you have the template and try to select the contact source, it always brings you back to the default Database view, and it doesn't remember the folder which you o...0 Future consideration
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Proper A/B Testing in Programs
Imagine...being able to test emails and subject lines! My thought around this is...marketing 101... 1) Allow to test email templates against each other in Programs (without having to use the Percentage Split) function which causes delays to the ac...0 Future consideration
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Allow 'Create Duplicate' Functionalilty in Program Decision, Update Profile Steps
Many times you are looking at the same decision or checking if someone did something to move them forward in a program. You may also be updating a contact field after they have done that behavior, ie. updating the lead source, campaign id etc. Rat...0 Likely to implement