When using the recipients first name in the subject line (or anywhere) we should have the ability to make it PROPER as well as have the ability to have a default if the db field is empty. Perhaps something along the lines of "PROPER(%%First_Name%%,"Dear Valued Customer").
How will this idea be used?
To make email messaging more personalize - it can be used in subject lines, preview texts, and in the body of the email. |
|
What is your industry? | Retail |
What is the idea priority? | High |
This can be solved using Dynamic Content. You can add a generic message at default rule and add the personalization if the field First_Name is not blank. Also, you can add Nickname on you database and use it too for more personalized messages. I do it on my mailings.