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Include Bounce Reason Code in Campaign Reports and RawRecipientDataExport API

Campaign reports do not currently include to SMTP status codes and description of the hard bounce events.

Unfortunately the only way to retrieve the information, is to perform a support request (aka a long, manual, process).

  • Patrick Stewart
  • May 18 2020
  • Future consideration
How will this idea be used?

The SMTP status code would make it possible to process hard bounces correctly and enable clients to update their own systems, in order to follow up on them (especially in a B2B environment).

What is your industry? Computer Services
What is the idea priority? High