Hourly Lead Route
Currently it is only possible to send a 'Lead Route' with an attached .csv from a specific part of a program once every 24 hours. So even if we use APIs to add contacts to a program in real time and they hit the lead route step, in some cases we would need to wait up to 24 hours for this file to be passed to the relevant team. Can we speed up 'Daily' lead route to 'Hourly'?
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Guest
- Jul 6 2020
- Future consideration
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How will this idea be used?
To speed up the delivery of lead route .csv's as part of programs in Acoustic Campaign. |
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| What is your industry? | Healthcare |
| What is the idea priority? | Medium |
Related ideas
We will likely look at this when we are able to reduce the waits down to by hour. However, you can consider using a query (has submitted a form, or other criteria plus has been in a specific program TODAY, save that query and the select the Campaign query as an Audience source in Exchange and use the send immediately or schedule options there to publish that Audience from Exchange.