Currently, we have the possibility to add in the Transact call a BCC email address :
<RECIPIENT>
<EMAIL>david@yourcompany.com</EMAIL>
<BCC>charlie@yourcompany.com</BCC>
In some cases we need to send a copy of the email to 2 distinct email adresses, this is currently not allowed.
We would like to be able to put 2 email adresses in the BCC field :
<RECIPIENT>
<EMAIL>david@yourcompany.com</EMAIL>
<BCC>charlie@yourcompany.com,youlou@yourcompany.com</BCC>
Or to have the possibility to add an additional BCC attribute in the transact request :
<RECIPIENT>
<EMAIL>david@yourcompany.com</EMAIL>
<BCC>charlie@yourcompany.com</BCC>
<BCC2>youlou@yourcompany.com</BCC2>
How will this idea be used?
When a customer does a booking online, we are sending a confirmation email to him. For some specific markets and some specific customers, we need to send automatically a copy of this email to a dedicated email address. In addition, for legal reason, we need to keep a copy of emails sent to our customers so we often put a dedicated email address as BCC for this purpose. With this new feature, we will have the possibility to match both requirements. |
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What is your industry? | Travel & Transportation |
What is the idea priority? | Urgent |
We're happy to announce that we have implemented new capability for Transact BCC!
The <BCC> element can now accept up to two addresses, separated by a comma.
- zack