We are trying to make sure customers are engaged with our emails. We have noticed that the soft bounce rate is a little higher than we would like. I would like to be notified when our rate reaches 2% so I can see if maybe it is the time of day we send the email and track why the email is being returned.
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How will this idea be used?
In keeping our bounce rate low we can ensure that customers are receiving our emails for how to use our app. |
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| What is your industry? | Professional Services |
| What is the idea priority? | High |