Share your ideas

Send Alert When soft bounces reach higher than 2% weekly

We are trying to make sure customers are engaged with our emails. We have noticed that the soft bounce rate is a little higher than we would like. I would like to be notified when our rate reaches 2% so I can see if maybe it is the time of day we send the email and track why the email is being returned.

  • Jekeisha Hill
  • Feb 25 2021
  • Future consideration
How will this idea be used?

In keeping our bounce rate low we can ensure that customers are receiving our emails for how to use our app.

What is your industry? Professional Services
What is the idea priority? High