Please include Acoustic SMS provider - mGage for any incident, maintenance, downtimes into Acoustoc status page. with this, we can quickly find relevant information and receive real-time status updates on the progress of fix.

Recently there were connection reset failure happened on 8/3 and 10/3 due to instability detected in Communiate Pro services and the services were restarted causing temporary connection reset failure. However, it wasn't reported in Acoustic page. We had spent a few days to reach out support team and provided the cause of the issue. thanks