Why is it useful?

Detection of email delivery issues to certain destination email domains would allow for quick resolution before a large number of customers are affected.

Who would benefit?

Any companies using Silverpop for email delivery. Getting email delivery issues resolved before getting end customer complaints about delayed emails.

How would it work?

Monitor delivery of emails and detect delays between when emails are queued with Silverpop and when they are delivered to their destination email domain. If a specific domain is prone to delays, alert IBM networking to investigate and determine the root cause.