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Opted Out records with valid SMS consent do not show up in queries but do send SMS

If a database record with SMS consent is opted out, queries for SMS contacts will not include the opted out record with valid SMS consent; however, when the query is used to send an SMS those Opted Out database records with valid SMS consent will still receive the SMS.

Queries for SMS need to provide an accurate count of addressable SMS contacts please.

  • Guest
  • Feb 26 2020
  • Will not implement
Campaign / Data / SMS
What is your industry? Marketing & Public Opinion Research
What is the idea priority? High