Dear all,
we recently encountered the problem that every CL is being updated any time any flowchart from IBM Campaign uploads data to any CL. Amongst others, we're uploading CampaignCode, CellCode, RunDate, Voucher expiration date.
Whenever another campaign now uploads data to another CL, the original data in the first CL will accordingly be updated to the new CampaignCode, CellCode, RunDate, Voucher expiration date etc.
This creates the problem that some links in newsletters (which are composed of various parameters incl. campaigncode etc.) change whenever the client is selected in another campaign.
If the client opens the "older" newsletter but already received a new newsletter, the link parameters changed.
I understand that the upload of a CL from Campaign is also always updating the WCA DB. Hence, the upload of data to a new CL where not all DB fields are mapped and filled from Campaign Email-Box, pulls the DB data to fill the not mapped fields.
But is there any chance to "freeze" the data in a CL once uploaded?
Hence, we'd have a snapshot of the customer's data at that specific date/time of data upload.
Please advise if there's any chance to make the data in a CL "static". The CampaignCode etc would remain the same in the specific CL until that specific CL is updated from the campaign FC run.
Best Regards
Jeannette Groesgen
What is your industry? | Other |
What is the idea priority? | High |