Share your ideas

Include Multiple Decision Points for Autoresponder Program

We have integrated ecommerce events (like productview) with Smart Screens located in-store to show personalized ads in real-time to multiple visitors based on their last "product viewed", and send a promotional push notification once the ad shows up on screen.

We are using an autoresponder program to fire the push, however we can only send one type of message to all store visitors. We would like to use the "Decision Point" available in programs to personalize even more our interaction to customers sending a inbox push with the same picture he saw on website or smart screen in-store.

We tried a few times use Decision Points as the first step for a autoreponders program, but the user get stuck at "0 days" step before the decision point.

Example Attached Print Screen (https://headerinteractive.com/materiais/ibm/ideas/autoresponder.png)

  • Guest
  • Feb 26 2020
  • Future consideration
What is your industry? Retail
What is the idea priority? Urgent