Share your ideas

Trigger messages within the program flow based on events

It would be interesting to have messages (email, sms and push) being sent when events occur during all the journey I designed on my program. Sometimes is required to send another message right after the customer does something on the message you sent previously. It's possible to trigger programs to start sending messages when an event occur; but it's not possible to trigger messages within the program let contacts/customers waiting a day to send the next message.

  • Éber Gustavo Gonçalves da Silva
  • Feb 26 2020
  • Future consideration
What is your industry? Insurance
What is the idea priority? High