We want other marketing users to be able to opt-out recipients at the contact list level, because they are in charge of, or only have access to, certain contact lists and not the full parent database.
These users currently receive requests from recipients to be opted-out but must send the request to a marketing admin, who has database level access, to opt out recipients. The time it takes to process the opt-out request could lead to recipients receiving more emails and submitting an abuse complaint because they are receiving emails after they have requested to be opted out..
What is your industry? | Education |
What is the idea priority? | Urgent |