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Redirect to decision point in automated program

In an automated program, it would be very helpful to redirect customers to a decision point rather than a specific email.

This way a group of customers would still have to match criteria before receiving that email.

A workaround from support was to just add in the same decision, but this wastes components to do the exact same thing which will ultimately use up more programs.

  • Guest
  • Feb 26 2020
  • Likely to implement
What is your industry? Professional Services
What is the idea priority? High
  • Diane Bowman commented
    April 22, 2020 13:02

    We agree and have gotten this feedback from the first iteration of Advanced routing i.e. redirect to a path. Its true that to do it today, you have to add an extra decision point. We are working to get this improvement in soon.

  • +2