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Add opening rate for IOS15 in the report

Needs in Acoustic :

• Separate the openings on IOS 15 Mail Privacy Protection from the openings on other devices.

• Information to appear automatically on each campaign report, in addition to the information already present

• Information to be provided in a Y/N or 1/0 format (eg. Y for IOS15 MPP and N for the others devices)

  • PANNO SILVEIRA THALLES
  • Apr 12 2022
How will this idea be used?

This will be used to track the opening rate of IO15 which distorts the opening rate of us mail

What is your industry? Aerospace & Defense
What is the idea priority? Urgent
  • PANNO SILVEIRA THALLES commented
    April 19, 2022 08:36

    Hello Nash, Thanks for you answer.

    To answer your question, we need this kind of information for the performance purposes inside of your company. I do not know in which category you put that in Acoustic.

    The report I'm referring to is the main page (report) > Email insight > Analytics

    For now, only the IOS15 is creating the kind of problem. The other devices work properly. What we need is to identify this device in our communications.

    Would it be possible to discuss with a technical support directly ? I think that by chat we have some communication problems, which makes longer the time of conclusion of the case.

    Thanks for your answer.

    Thalles

  • Admin
    Avery Nash commented
    April 12, 2022 21:24

    Panno, Is your request for Digital Analytics? or for Performance Insights? To which report are you referring? Are other IOS types broken out? If so then this may need to be a support ticket instead of an enhancement request. Please feel free to email me at avery.nash@acoustic.com to discuss.