At present the "Copy Link to session" generates a link to the session (a URL GUID), and reveals the link to the session inline, in the BBR replay. However, this is not prominent, and we often get users who are confused on the experience as so many other tools actually copies this into their OS Clipboard, but all this does is reveal a link that you still need to Ctrl+C.
Can this actually be a pop-up frame with a "Copy to Clipboard" button? Something more prominent? It seems overkill, but the existing method is so subtle, 10% of users are messaging administrators asking why this feature "doesn't work", and we actually have to explain it - which makes it seem rather silly, for such a simple function.
What is your industry? | Banking |
What is the idea priority? | Medium |