Share your ideas

Alert Integration with ServiceNow

Need to be able to integrate Tealeaf alerts to ServiceNow. Production and test paths should be available.

  • Wesley Thompson
  • May 15 2020
  • Under development
How will this idea be used?

Alerts from Tealeaf will be sent directly to ServiceNow (production and/or test) and

What is your industry? Insurance
What is the idea priority? High
  • Wesley Thompson commented
    1 Oct, 2020 04:56pm

    Another item of consideration is to be able to specify the configuration item in the alert from Tealeaf so if the configuration item is in an active change window tickets will not be generated in ServiceNow.

  • Admin
    Beat Hangartner commented
    29 Sep, 2020 02:20pm

    Thank you for submitting this. We are considering this and will consider it for implementation.