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Simplified Selective Session Archival (cxVerify)

Setting up selective archival of sessions is complex and very manual. While you can set up multiple archives it requires you to select a single destination/server. Also, you need to create the archive itself by logging in the selective archive servers.

The portal needs to be updated to manage all of the manual steps in the background automatically. I would like to just specify a list of servers and drive paths and everything would load balanced automatically across all archive locations by Tealeaf. With this, disk space consumption would be even between all archive locations and you could just create jobs in the portal and leave the management of it up to the application.

Additionally, if the archive expiration is increased or decreased it should also get updated automatically on the sessions that are already archived. This should be controlled in the original job that handled the archive.

  • Wesley Thompson
  • Jul 24 2020
  • Under consideration
How will this idea be used?

Archive jobs would be easier and quicker to manage.

What is your industry? Insurance
What is the idea priority? High