if there is a screenview with no accompanying DOM capture, such as when a blank page flashes during a SPA load, BBR should explain why there might not be data instead of making it sound like Tealeaf had an error:
Failed to find frame to load page!
This is bad and leaves a poor impression of Tealeaf for people.
Something like this might be good:
This can happen for any of the following reasons:
The page was not displayed long enough for capture to occur
The page had an empty DOM
The user closed the browser before capture could occur
Data was lost at the Tealeaf PCA
What is your industry? | Insurance |
What is the idea priority? | Urgent |