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Improved handling of insufficient data in BBR

if there is a screenview with no accompanying DOM capture, such as when a blank page flashes during a SPA load, BBR should explain why there might not be data instead of making it sound like Tealeaf had an error:

Page cannot be rendered

Failed to find frame to load page!


This is bad and leaves a poor impression of Tealeaf for people.

Something like this might be good:

Page cannot be rendered

This can happen for any of the following reasons:

  • The page was not displayed long enough for capture to occur

  • The page had an empty DOM

  • The user closed the browser before capture could occur

  • Data was lost at the Tealeaf PCA


  • Wesley Thompson
  • Nov 17 2021
What is your industry? Insurance
What is the idea priority? Urgent