Add user role: Replay only user (for call center operators).
Tealeaf is used in many call centers.
Many managers at these companies want to provide operators with minimal role and information.
Could you add a user role that can only be performed below?
- Session search
- Session replay
In addition, it is desirable that the menu of features that cannot be used by that role is not displayed in the menu bar.
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Natsuki Kano
- Apr 23 2021
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How will this idea be used?
Companies can protect information such as reports and heatmaps. Operators can perform simple operations without hesitation. |
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| What is your industry? | Non-Industry Specific |
| What is the idea priority? | Medium |
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