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[Integration Request not for Exchange]

Customer is getting lots of bot accounts in their databases. We suspect they are coming in from their public acoustic landing page. Integration with acoustic/salesforce/magento results in lots of bots getting loaded into the CRM as well. Customer has asked their Business Partner to do a back-end integration with Magento into Acoustic. They tell me that Acoustic's technical specs have changed, and they need an SDK for a server solution (PHP Magneto SDK?). They dont want a special end point on acoustic's end.

They wanted to see if we had any SDKs as it pertains to magento. also were hoping for documentation on how SDKs communicate with our back end and what API calls to make. They want to use same endpoints as our SDKs, and need to understand how those APIs interact with the SDK.

  • Jake Wasik
  • Jul 23 2020
  • Will not implement
How will this idea be used?

Customer is experiencing bots signing upon their website, and they intend to use the Magento newsletter signup functionality to prevent this.

The mailing list form will send the request to Magento’s native newsletter subscription API. BP can implement a plugin that intercepts all registrations to those subscriptions and transfers them along to Acoustic through an authenticated endpoint that’s completely hidden from frontend users. That makes the integration fairly similar to the one The customer has with services such as Salesforce. This will require work from BP to implement the module, but it gives us the flexibility to use Magento’s native session validation mechanism and to seamlessly integration reCaptcha to the registration form if we wish.

What is your industry? Consumer Products
What is the idea priority? High
  • Hayley Somerville commented
    July 23, 2020 18:29

    This is likely a Campaign direct integration based on usecase.