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Make values on Insights charts more accurate
On the Insights "Red Flag Report" widget, the Y values show 0% for all values smaller than 1. The values should show out to two decimal places. So 0.03%, if applicable, rather than 0%. Currently, I have a graph on which the three parameters are di...0
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Provide Tracking for Custom Click to View Link Types
Today, there is no tracking or reporting when we use the Custom Click to View link type. We need to know how many people are clicking on this link to monitor the performance and engagement with the email. There should be tracking on all link types.0
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Add Mobile vs. Desktop Delivery in Performance Insights
This information would help me understand how to optimize the content of my emails for mobile vs. desktop and their click-through destinations. Since using the beta message composer we are unable to view the information in email insights.0
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Make Send Date a Column in Table view and CSV
I cannot effectively use the data in the table view CSV export without more of the data columns that are available in the Excel Add-in (send date, month, quarter)0 Future consideration
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Add more audiences to Performance Insights
Having a GLOBAL instance of WCA and providing performance insights dashboards to Global, Regional and Country marketers, we need the ability to have many MORE audiences available withing the Performance Insights program0 Future consideration
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Mobile Push Delivery Metric
Beyond the existing mobile push sent metric, it would be good know if the push message was delivered to the device and if not, why not. Having a sent metric is fine, but how can a marketer tell if the message was delivered, open and read, delivere...0
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In the reporting for a mailing, it'd be great to offer how the email was deployed - STO/24hr, STO/week, Throttling.
This would greatly help with reporting and performance. Allowing our team to know/compare which is most successful in terms of deliverability, engagement, revenue and how to better strategize moving forward.0 Future consideration
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Exportable Heatmaps
Within WCA, it's possible to view and export heatmaps for one particular pieces of communication. However, to export multiple heatmaps to compare and contracts is an inefficient process. We'd love to see the ability to easily select multiple maili...0 Future consideration
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Custom Widgets in Insights should Update based on Main Filter
I have built a widget to list Link Names and Click numbers for specific email campaigns in Insights. However, I have to manually update the widget to reflect the filter criteria of the main report. This is inconvenient and if forgotten could lead ... -
Email Insights IP restriction
Even if I apply the IP restriction settings in Acoustic Campaign, I can log in to Email Insights from another IP. From this URL. https://emailinsights.silverpop.com/ *we will be redirected to this screen when we log out from Email Insights. If yo...1