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You cannot use Child Relational Table or Relational Table query criteria if the query is a contact source for Mobile App Messages or SMS.
You cannot use Child Relational Table or Relational Table query criteria if the query is a contact source for Mobile App Messages or SMS. Wee need to be able to do this.0 Future consideration
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Need ability to query or export SMS Consent Source
We have added SMS Consent Source to all our contacts with SMS permissions. We need to be able to query based on Consent Source so we can send better targeted emails. We also need to be able to export the SMS Consent Source for compliance and repor... -
Include lookup option in Universal Behavior query criteria (SMS)
If you want to create a query looking for people who clicked a link into a SMS, you need search into the SMS sent and see the exact name or other information. Will be more usefull to get the values as lookup and just select it (must be iqual than ...0 Future consideration
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Make SMS Consent Date a searchable field
Our SMS customers frequently get asked to report on or target subscribers who have opted-in for SMS within a particular time period (ex. last week, last month, last quarter, custom time period)0 Future consideration
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Create Test option for SMS
As in email sending, we need a Test button on our SMS Draft, so we can check that everythings ok before sending0 Future consideration
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Ability to easily export SMS Consent Status with Time Stamps recording last status change
Presently, the only way to find out the SMS Consent Status is to build an SMS Consent Status Query where I can only ask for everyone who is opted in or opted out of an SMS Text to Join program. This can be confusing because the output is from the ...0 Future consideration
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Remove https:// from links in SMS Messages
When we sent a SMS Messages with a URL and the short link option selected, Acoustic Campaign creates a new link like https://acst1.tc/xxxxxx. The smartphones detect the links without the https: // protocol so it makes no sense to leave the https: ...0 Future consideration
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Custom sort in Mobile Messages And Templates
Today the SENT messages (SMS and PUSH) has the default order by campaign name, it needed to have the possibility to apply a default custom order (like by sent date). Today we need to sort manually everytime that accesed to this function. -
Support for MMS and RCS
We want to be able to communicate via MMS and RCS when available. Given Watson integrates with mGage who support these features, why aren't they currently available in Watson?0 Future consideration
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SMS reporting dashboard that shows opt-out numbers in performance insights.
Many customers are using SMS as a channel for communication. However, there is no option in Acoustic Campaign that shows an easy dashboard summary of campaigns. The ability to have a dashboard in Performance Insights, which shows this at a glance ...0 Future consideration