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Direct Built-in Integration with Cisco Finesse/Upstream Works
Cisco Finesse is a call center interaction platform. It manages calls, chat, and email. It would be immensely helpful to have two areas of integration with this solution: First, session replay links available for a particular customer for native m...0
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Automatic Apdex Score Calculation
Apdex user experience score automatically calculated. The score should be usable as a session attribute to be searchable, viewable in session lists and be used in events. https://en.wikipedia.org/wiki/Apdex -
Ability to restrict GetLists api call by date range
It would be very helpful to be able to call GetLists with a date range parameter to restrict the returned lists by last modified or date created.0
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Browser Extension for UIC Injection
This is really for both SaaS and on-prem. An optional browser extension for injection of the UIC into applications would be great. If you have an internal application where users can go out to third party sites, etc. via links on your owned applic... -
Modify a shared report
I shared a report made on Performance Insight. I noticed that my colleague can not modify the report by adding or detele a filters. It will be nice to create report or copy the report and modify it from other users.0
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Support for dynamic content (rulesets) in new beta composer
The new drag-n-drop email composer is great, but currently it is not possible to add dynamic content with Rulesets as it was possible in the previous composer. In the context menu (top right) while hovering over a block there could be the option t...0
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Shopify Experts
Shopify experts at Website Pandas are experienced with workable strategies to do the job. As Shopify Partners, at times, we will offer suggestions to help improve the way you are managing your Shopify business for added benefits and profits. The S...0
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Add DIP reporting back into DA
Coremetrics used to have a DIP report - daily FTP of orders/sales from our backoffice, then compared to orders/sales captured by DA - this allows us to easily track integrity of the data captured and spot any issues.0
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Remove AutoFill in Message Composer
This is more of a fix than suggestion. The name for the links (and for the friendly from/reply to email addresses) are able to be auto filled. Which created a problem when you are trying to copy paste, it tries to autofill from Google. But the wor...0
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Open the export contacts From program Api
I would like to see the feasibility of accessing the API called in the programs that allows obtaining the list of clients within these and get the result in SFTP. Looking at the code, it calls the following route as an example : https://api-campai...0