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API Enhancement: GetMailingTemplates
Currently, the API response includes the USER_ID which looks like this "6dced484-15c30df80db-c6f842ded9e6d11c5ffebd71XXXXXXX7". It would be more helpful to have the actual username for who created the template than the unique ID. Additionally, the...0 Future consideration
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Data Access Logging for HIPAA
HIPAA mandates logging of specific data accessed any time PII or PHI data is accessed. The replay logs only lists a TLTSID. We need a more detailed logging capability for session replay access. Maybe a way to include a session attribute (Login ID)...0
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Don't collapse the nav list if new data comes in for active session
the nav list collapses when new data comes in if you are replaying an active session. It's incredibly frustrating and disruptive. -
a user who would never have password expiration nor who can be locked.
We have several acoustic environments (Dev, UAT, Prod). We occasionally connect to certain environments and it happens that all users of an environment are locked or with expired password. It would be better to have a key user who would never have...0 Future consideration
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Regex in Event condition
Do you support Regex in Advanced mode in Event? I need to trigger event separately on click of 2 columns items. As both col has same row name if I keep html ID broader enough to cover all rows then am unable to separate columns. So I think with Re...1
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Visibility of sent alert emails
We have created an alert to send alert emails to store representatives. When testing we discovered that you cannot see if any alert emails have been sent/opened/bounced etc. This would be good to have and would allow us to monitor store performance.0 Future consideration
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Styled Components capture in UIC and Replay in BBR
"Styled components" are not captured by the UIC and aren't available to reference in a file. The result is styling that can't be created without doing a bunch of mod rules to add the styling in. BBR, of course, should be able to replay properly. -
Session search for conditions within timeframe
The custom time period for completed session search uses the session end timestamp to find the criteria. It would help to have a checkbox or something to search for the exact time of when the criteria you searched for occurred. e.g: URL at a speci... -
Add Data Format Option to Search API for JSON or XML
the Session Search API only returns XML. It would be great if the API supported a parameter to return in JSON format. -
Flag all hits with the blue dot that match the search criteria text.
When the users searches for a given type of value (Name or Number) and the Session includes 300 screens views where the values appears in only a few, The user needs to view every screen to find their searched value. The Blue dot or an indicator sh...0