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Auto Trend Reports
It would be nice if the reports would trend itself, daily, weekly, monthly trend lines.0
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Report Templates
There used to be report templates that came with the base product install. Would like to have report templates back such as Mobile Reports, Performance Reports, Metrics. This will help by providing base level reports. -
Universal email account configuration in sender's address for report/dashboard export via email
To export the reports via email as when exporting from email the sender's address that hits the SMTP server is the address configured in the logged in user profile or blank(in the case when anonymous is set to true.) This could be conflicting with...0
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Alert / Notify inactive users
Give the ability to single out users who have not logged into the Tealeaf portal for a given period of time, which is info we would use to notify users that they fall below a usage/aging threshold.0 Under consideration
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Event Manager - indicate whether events are used in search templates
In the Event Manager, when right clicking on an event and selecting "show dependent items", please add if the events are also being used in any search templates. Currently, templates are not on the dependency list for events. If events are deleted... -
Event Manager - add Event Creation Date to ToolTip
In the Event Manager, add to the hover over the event creation date. -
Allow Export of Created/Saved Icons
Allow the export of created/saved event icons so we can upload the exact same icon in other portals where we have similar or the same websites/applications. This facilitates the icon creation. We can upload and we can save to somewhere, but we can... -
Alerts – Enhanced Search
Be able to search within all alerts for a specific email that would be receiving the alert, rather than having to open each alert separately. -
CFM Custom Transport – Incorporate Custom CFM Code
We use CFM custom Transport code to send Tealeaf hits as http messages. The CFM custom Transport code is built on V7. It is not supported and has been EOL for quite a while. This is mission critical running mission critical unsupported software th... -
cxConnect Extract - Self Recovery
Improve CXConnect's "self-recovery" capability when it fails. The fact that the job can run for 10 hours, generating over 40+GB (representing 22 hours) of datafiles, then fail at the last moment with only one or 2 hours to go, and delete all those...