Merged idea
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Allow Admin users to see support cases for their entire Organization
Merged
Currently, I can only see the support cases assigned to me. As an Admin, I need to see all support cases for my entire organization. This functionality was available in the old case management system.
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Maureen Johnson
- Jun 10 2020
- Future consideration
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How will this idea be used?
This will help manage the items and provide support if people are out of the office. |
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| What is your industry? | Insurance |
| What is the idea priority? | High |
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