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Allow client to report a case direclty via WCA portal.
Client wanted to check if is there a way to report a case for WCA from WCA portal insted of logging throgh support portal. Its good to have link into WCA to create a case for issues related to product so that if any user who does not have support ...0 Likely to implement
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Add client account drop down menu through the IBMid dashboard
I'm proposing an idea where users can login with their IBMid and have access to choose which client account(s) they want to work in. The idea would simply be a user logging in with their IBMid they created and have the ability to add their login c...0 Likely to implement
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Allow a Closed support case to be Re-opened
Several support cases have been closed before we have a chance to respond. A new case needs to be opened and then there is detail in two cases.0 Likely to implement