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Consolidated Send Volume Dashboard across Email, SMS, Mobile Push
There is a real need for clients to see how many emails, SMS or mobile push messages have been sent in relation to annual commit volumes. This reporting should span both WCA (Engage) and Transact and all marketing interactions.0 Future consideration
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Display folder paths / locations of item in global search
When accessing end-client org's that I am unfamiliar with and looking for a particular mailing / asset library / automated messages / contact sources / landing page sitesthe global search only displays the folder name column without the location o...0 Likely to implement
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Please write about the weekly maintenance in SLA or Knowledge center.
I heard that the WCA is performing weekly maintenance on Tuesdays at 10:00 PM-12:00 PM (EST).This time is AM 11:00-PM 01:00 in Japan.If maintenance is performed during the daytime on weekdays, there is an impact such as the inability to send mail ...0 Future consideration
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How long will by job take, WCA job execution estimate.
The time taken to run an email process box to upload a contact list adding or updating contacts to WCA is variable, but no information is provided to the user as to expected runtime.0
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I would like to know about the Maintenance more earlier.
I would like to know about the Maintenance more earlier.We can receive the alert of planned maintenance. Currently we can receive about 10 days ago, but I would like to receive this earlier. We must be prepared for the Maintenance impact, but it m...0 Future consideration
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Copy the mailing ID and the campaign ID
We cannot copy the mailing ID nor the campaign ID from UI. We need to focus the item with the mouse and manually read and type the value. It is really annoying. We want to copy the mailing ID and the campaign ID.0 Likely to implement
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Send Pro-Active notifications about known product issues
Just found a post on the support portal regarding a known issue with programs and contacts repeating even though settings are for them not to repeat. Found out about it from one of our clients complaining.It would be ideal if the support team had ...0 Future consideration
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Ability to remove folder by Admin
Currently if folder delete is by owner only, if owner of the creation was not available anymore you are stuck with a junk folder that ex-user create. This will be benefit for all Admin and infrasture team.0 Likely to implement
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Subscription Notifications for New Features / System Changes
Could there be a subscription option - for receiving notification emails - on feature updates / changes / etc.? Currently, we can "follow" this page:https://help.goacoustic.com/hc/en-us/articles/360044839313-What-s-new-in-Acoustic-CampaignBut it w...0 Likely to implement
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Add training/learning back to overview dash
Add a widget to the overview dashboard for access to training/learning documentation and resources. This was once available and recently removed.0 Future consideration