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Enable DM files in a Program to be ouput to an SFTP or Network directory
When creating Direct Mail extracts within a Program, they can only be delivered to a mail house via email in a password protected file. It would be more secure to enable data to be output directly to an FTP site or network directory.1 Likely to implement
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Programs: Run Now button
create a RUN NOW button in programs that allows the administrator to have the active program execute immediately. This will especially help in testing in development. We are running into an issue with using the Sync to CRM program in classic progr...0 Future consideration
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Allow the ability to view Program Setup Rule in Program without deactivating the program.
For programs that are triggered off of criteria link when a program opts into the contact source, if you have a setup rule and you activate the program, you cannot view the setup rule. The current work around that I use, is to make a copy of the a...0 Future consideration
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Verify contacts entered in New Program Experience
In the classic programs Current Contact Status is available and it shows if a certain contact has entered the program. Seems in NPE, that functionality was lost. Would you consider adding that back in in the NPE?0 Likely to implement
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Additional Program level behavior criteria
We need to have another Behavior Filter universally and not just for particular asset. 1. Has sent any email within last 30 days 2. Has soft bounced for last 6 months 3. Has Hard bounced for last 3 months 4. Has been within any program in last 30 ...0 Likely to implement
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Enable to Send Facebook Messenger and Instagram Messages
There are many channels interesting to be enabled on Acoustic Campaign. One of them is Facebook Messenger and Instagram. This feature could be enabled to be send by mailing and inside Programs.0 Future consideration
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Alerts to sales representative in a program
This functionality would make the tool more complete in engagement programs combined with commercial activity in B2C and B2B companies1 Future consideration
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Add lines (edit) relational table from programs
In order to be able to integrate with traditional channels (like traditional hard copy e-mail, call centers, branches, ...) we would need to be able to update not only profile form a program but also some relational table that would hold informati...0 Future consideration
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Ability to Automatically Apply template changes to Programs and Automated Message
At the moment in order to apply template changes to an active program or automated messages they must be stopped, the template reselected and then started again. This is long process and in the situation whereby you use template that is updated re...2 Future consideration
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Ability to group and move objects in new programs
At present, if there is a change to the flow of a program and an object is moved, all the attached objects stay where they are and often disconnect from the first objecct, meaning a time-consuming process of then individually moving all of the att...0 Likely to implement