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Send Alert When soft bounces reach higher than 2% weekly
We are trying to make sure customers are engaged with our emails. We have noticed that the soft bounce rate is a little higher than we would like. I would like to be notified when our rate reaches 2% so I can see if maybe it is the time of day we ...0 Future consideration
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Search Box New Mailing
When you are going to create a new mailing with the new UI and you select Templates - Start with campaign-ready designs - there is no way to 'search' by keyword or tag to quickly find the campaign you want to use. You have to scroll in some way sh...0
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Ability to Delete or Edit Title of Saved Block
If someone makes a mistake or duplicate content is known to happen, it would be great to be able to delete a saved block, as well as edit the title. -
Show all mailings to a specific e-mail address
Sometimes, customers can complain about a topic which is related with mailings that are sent to this customer. Thus, we want to see all e-mails that are sent to a specific e-mail address. We are using Acoustic with Unica. So, if there are differen...0
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Generate PURLs Using API Call or Automatically
Right now you need someone to manually go in and hit the 'Generate PURL' button every time new records are added to a database (https://help.goacoustic.com/hc/en-us/articles/360042866634-Custom-URLs-and-landing-page-sites). This is found under sit...0
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Create locked sections in rulesets being used in a locked template
When creating a locked template for clients to use there is an option to create locked areas. But when inserting ruleset(s) there is no option to create locked area(s) within the ruleset(s) that sit within a locked template. This may been seen as ...0 Future consideration
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Link customer e-mail or login to his/her Campaign data
Now, when chatting with your helpdesk, I'm always asked my "Organization name" and Pod as they are marked in my Acoustic profile. I always have to look up my Organization name, as I don't use it every day. As I already have to fill in my name, com...0
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Add current system status & probs to Overview page
Now, people have to login on a different page of your universe to get to know what are the current problems with the tool / in their pod. This should be on the first page that opens when they enter Campaign, i.e. the Overview page. -
fetch Program information from API, Exchange
Currently this is not possible. We cannot store or use this information outside of Acoustic (entry and exit program). The only method available is to store in fields in the program by updates in the program0 Future consideration
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Sample Bcc for email sends
No description provided0 Future consideration