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Ability to use Child RT data in Program Queries
We need the ability to use CRT data in our trigger/entry criteria to programs. The inability to do this has limited our ability to deliver on projects requested from our product stakeholders. We can deliver a much more targeted message to a more t...0 Future consideration
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Support for React Native Expo
I would like support so that I can implement Acoustic's SDK in mobile apps developed at React Native Expo.0
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Google Data Studio Connection for Reporting
We currently use the Excel add-in to facilitate reporting, and load manually into google data studio. It would be amazing to have a live connection between Acoustic and Google Data Studio to allow us to pull Acoustic data directly into our dashboa...1 Future consideration
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Enable to Send Facebook Messenger and Instagram Messages
There are many channels interesting to be enabled on Acoustic Campaign. One of them is Facebook Messenger and Instagram. This feature could be enabled to be send by mailing and inside Programs.0 Future consideration
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Alerts to sales representative in a program
This functionality would make the tool more complete in engagement programs combined with commercial activity in B2C and B2B companies1 Future consideration
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Extend the current template tagging feature to allow tags to be applied to individual elements within the template and make tags available within query engine and scoring
I've received this request from several WCA customers who send different comm types to their contacts and sometimes different content categories within the same message. For example, newsletter, promotions, product and customer care, as types of c...1 Future consideration
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Performance Insights Push Report based on Campaign
Performance Insights only generates overall Push Reports.There is currently no chance to have a Report based on PushMessage/Campaign/CampaignName/CampaignID. We'd need to be able to drill down.0 Future consideration
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Modify WCA report to add the messageName or template name so client can differentiate each push message in reports - Performance Insights to allow for the message name in the filter and dimensions.
When sending two or more push messages from the same Campaign FC, we cannotn create a report for each Push Message as we cannot differentiate. messageName can not be selected in WCA Push Notification Report which makes it hard to interpret the rep... -
Any Email Click Lead Scoring
When setting up a lead scoring model, right now we are unable to set up a single score for each email click. In order to score email clicks we must pull in each individual email. Is there a way we can make the lead scoring rule to be "Each time th...0
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Change date format in mailings
Hello, After the import is complete, all dates are converted to MM/DD/YYYY format and appear as such in Watson Campaign Automation. (see https://www.ibm.com/support/knowledgecenter/en/SSWU4L/Data/imc_Data/Data_q_a_watson_assistant/Can_I_import_dat...0 Already exists