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Automated diagnostic log/settings download from portal based on error symptoms
It would be useful if there were an option to directly download a bundle/export of related registry settings, configuration files and/or logs that would be useful and requested by Tealeaf support or services if working directly with the customer.0
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Sensitive Information Cached to Disk - potential security vulnerability
Concerned that sensitive information could be cached to disk while using the Portal GUI. See attached file for more information regarding this potential security vulnerability.0
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Out of the box Monitized Reporting for Opportunity/Abandoment Losses/Conversion Revenue...
Executives and Business Users always want to know about the money! To keep pace with CEM competitor's, out of the box reporting is needed, specifically monetized reports for: Opportunities (i.e. errors/struggles that are stopping conversion), Aban...0 Under consideration
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More tags and custom tags for TeaLeaf search
Support people can easily identify/troubleshoot issues by searching for tagging keywords.0
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PCA: Increase 512 file limit on auto-loaded keys
There is an undocumented limit on the number of PTL files that can be auto-loaded via the capturekeys directory. When the number of key files in this directory exceeds 512, the key files at that point stop being loaded, with no warning or indicati...0
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Complete Revision of Eventing Requirements, Features, and User Interface
Eventing is the heart of TeaLeaf and needs to be made simpler and more capable. Our current eventing process is in need of an update for on-prem similar to but better than that in SaaS. There are several ideas that can be entertained for the chang...0
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Add the most useful advanced events as standard events.
Adding our wealth of knowledge into the basic events in both SaaS and on-prem could greatly improve the analytics value of TeaLeaf. For example, an event that would go through a session concatenating the page viewed into a string could populate a ... -
Provide Documentation for TeaLeaf Configurations in the Portal.
It would help greatly when customers want to document or share configuration instances with other teams. For example, id events could be sent to a spreadsheet, this information could be sent to others as an annual review for event cleanup. In addi... -
Scripts to do silent remote server installations and upgrade.
Some TeaLeaf on-prem customers 20 servers or more. Manual installations and or upgrades can take a lot of time when the customer need to copy software to servers, extract software on servers, run appropriate setups on servers, and apply upgrades o... -
Add Log Warning: Portal Debug Level
Recommend adding a administrator warning when setting a Portal reporting database log level to debugging. More details in private section.0