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Attribution Windows -Digital Analytics (New UI)
Based on what has been created in the old legacy system, having the same attribution windows (e.g.120 days and 30 days forward) created and set up in the Digital Analytics new interface.0 Future consideration
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When a report completes in next gen UI it should automatically refresh and show up without customers having to refresh the page or go out of the tool and back into it.
Keep from having to use something that is clunky and cumbersome.1 Future consideration
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One single dimension/breakout that shows Desktop, Mobile and Tablet
A very common reporting requirement is to break data out by Desktop, Mobile Phone and Tablet. At the moment, the dimension that identifies a session as desktop is Is Mobile Device = N. To identify mobile or tablet it's Mobile Device Type = Mobilep...0 Future consideration
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Use External Content in Autoresponder Mails
The external content feature should also be available for autoresponder mails. This would be the most obvious use case for external content since the ability to change for example footer information on the fly with mails integrated into a webshop ...1
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Would be great for surveys to be mobile friendly.
Right now the surveys are extremely small on mobile and you need to zoom up to take the survey. This is not a great customer experience and probably causes us to lose a lot of responses.1 Future consideration
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Allow to Re-Enable All Events at Once
When you disable an endpoint, all events will be automatically disabled. When you re-enable the endpoint you need to enable all connected events to the endpoint manually spending a lot of time. It will be a better experience if there is an option ...2 Future consideration
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Ability to send sms and push from multiple databases
In many cases we wish to be able to distinguish between leads and customers. The natural thing would be to store them in different tables. doing that would prevent us from sending SMS from the second table0
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Seed List Should Receive Copy From Messages on Programs
It's interesting to send a copy of messages available on Programs to seed list contacts. We can start with email and then go to SMS and Push notifications. This feature is interesting for customers who heavily use Programs to send their communicat... -
Know the frequency of e-mail opens
In several other tools you can easily query on the number of opens. For example: show me all contacts who opened 5 times a random e-mail within the last 3 months. In WCA you can achieve something almost similar via scoring, but it's not easy to se...0 Likely to implement
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Allow client to report a case direclty via WCA portal.
Client wanted to check if is there a way to report a case for WCA from WCA portal insted of logging throgh support portal. Its good to have link into WCA to create a case for issues related to product so that if any user who does not have support ...0 Likely to implement