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Add Contact to Program REST API Call
As far as I'm aware, there is not REST API call available for WCA to allow a contact to be added to a Program. This would be a great addition and allow more customers to leverage these JSON API calls0 Future consideration
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Allow Child Relational Data to be used in Dynamic Content rules
For retail clients, this would allow us to send more personalized email and offers based on a customers past purchases.0 Future consideration
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Display eventtimestamp in UTC for Accelerator Toolkit
Hi team, All eventtimestamp from tables of datamodel (engage accelerator toolkit) are in local time. Is it possible to have this data download in Universal Time Clock? Regards0
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Improve UI/UX of program step connection
For the new program layout a user cannot currently tell when adding a new placeholder or action if the connection to the previous step has been made successfully. Perhaps you can create a snap action that when the new step is added and you drag it...0 Future consideration
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Track Rules / Suppression lists on New Programs
1: Old track rules have been eliminated in the new program style. My team uses that to have overarching rules to inspect the customer's data. We have it set so if someone opts-out using a yes/no flag, they will no longer receive a specific type of...0 Future consideration
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Calculate multiple values reports at once
It would be a great time saver to be able to calculate/update multiple values reports at the same time like you can with queries, rather than having to run them one at a time.0
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Fully support Salesforce Lightning and update branding / look and feel
Lightning mode has been around for quite some time now, fully support the elements that are not yet compatible (send to WCA button on campaigns, person accounts and resolve template tab issue). Update the look and feel of integration components in...0
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Ability to exclude holidays (Pause and resume of Automated Messages)
Automated messages sometimes needs to be paused and to be resumed.For example, a user may want to pause an Automated message during the holiday season and to resume it later. With the current implementation of WCA, a user cancel the Automated mess...0 Future consideration
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Modify settings of Recurring jobs, Scheduled mailings, and Automated messages
The feature to modify- email notification destination of recurring jobs to deal with staff reassignment- schedule of scheduled mailings- mail template of automated messages With the current implementation of WCA, a user needs to re-create recurrin... -
"Message Sent" Suppression & Legacy vs. Classic Queries
New query engine cannot suppress audience members based on receiving "any" email in past X days - can only suppress at the manually tagged or message name level. Allow new query engine with this level of suppression ability.0