-
Improve UI/UX of program step connection
For the new program layout a user cannot currently tell when adding a new placeholder or action if the connection to the previous step has been made successfully. Perhaps you can create a snap action that when the new step is added and you drag it...0 Future consideration
-
Track Rules / Suppression lists on New Programs
1: Old track rules have been eliminated in the new program style. My team uses that to have overarching rules to inspect the customer's data. We have it set so if someone opts-out using a yes/no flag, they will no longer receive a specific type of...0 Future consideration
-
Calculate multiple values reports at once
It would be a great time saver to be able to calculate/update multiple values reports at the same time like you can with queries, rather than having to run them one at a time.0
-
Fully support Salesforce Lightning and update branding / look and feel
Lightning mode has been around for quite some time now, fully support the elements that are not yet compatible (send to WCA button on campaigns, person accounts and resolve template tab issue). Update the look and feel of integration components in...0
-
Ability to exclude holidays (Pause and resume of Automated Messages)
Automated messages sometimes needs to be paused and to be resumed.For example, a user may want to pause an Automated message during the holiday season and to resume it later. With the current implementation of WCA, a user cancel the Automated mess...0 Future consideration
-
Modify settings of Recurring jobs, Scheduled mailings, and Automated messages
The feature to modify- email notification destination of recurring jobs to deal with staff reassignment- schedule of scheduled mailings- mail template of automated messages With the current implementation of WCA, a user needs to re-create recurrin... -
"Message Sent" Suppression & Legacy vs. Classic Queries
New query engine cannot suppress audience members based on receiving "any" email in past X days - can only suppress at the manually tagged or message name level. Allow new query engine with this level of suppression ability.0
-
Email JavaScript/Sliding End Date
Allow for the ability to calculate field values for personalization inside the email template. Use case: Personalize a coupon expiration date in the email body, by adding 30 days to the email send date on the fly. -
Incorporate WCH HTML content blocks in WCA Transact XML API calls
Objective: to enable marketers to easily manage changes to common HTML content blocks / snippets that are inserted into multiple Transact XML API calls without having to do so manually which is time-consuming and increases the risk of human error....0 Future consideration
-
Ability for all scheduled reports to be visible by the Org Admin.
When poeple schedule reports and then leave the organisation it makes it very difficult to find the scheduled report and update or delete once they are gone. All scheduled reports should be named and visible by the org admin for easy management.1 Future consideration