Clients really like LIVEview link click overlay.
It is very intuitive and provides not just link click data but also basic page data such as page views, sessions etc
But we have constant and very frustrating trouble keeping the Plug In up-to-date with different browsers and browser versions.
In addition many clients have trouble even downloading and using plug ins due to internal security settings that do not allow then to download, run or install plug ins.
Can we build LIVEview into the Next Gen UI?
It would seem to me that we should be able to have some sort of self contained browser and plug in that could be accessed or viewed via the UI. Then we would not need to worry about updates to browsers, different versions of browsers, updates to plug in etc.
What is your industry? | Non-Industry Specific |
What is the idea priority? | High |
Thanks for this feedback, William. Clients can download link click data and associated page level information via any standard pages report (like Top Pages, for example) directly within the Digital Analytics UI. However, if they would like to use heat mapping capabilities, we recommend utilizing Tealeaf Overstat. Clients can reach out to support for additional information if this is something they would like to implement.