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Creating Lead Alerts from specific Email Behaviors
Even though the ability to set scores for Email behaviors exists and then lead alerts can be created based on the scores, its limited where the specified email or behavior can't be set in the lead alert automatically by selecting the Email and Beh...0
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Send Pro-Active notifications about known product issues
Just found a post on the support portal regarding a known issue with programs and contacts repeating even though settings are for them not to repeat. Found out about it from one of our clients complaining. It would be ideal if the support team had...0 Future consideration
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Allow Multiple Selection Download in Stored Files
I am able to delete multiple items in the Stored Files interface, but if I have multiple files to download, I have to do them 1 at a time. It would be a nice change to be able to re-authenticate and then grab all the files I need at once instead o...0
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Under Sent: Show who scheduled a test email
If we can see who scheduled the test email. We can more easily clean up the test email campaigns that fill up the sent campaigns and reports. All the test campaigns sitting in sent and reports makes it messy and hard to find.0 Future consideration
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Add "Any" Event to Query Behaviours
Currently for each Behaviour, users have to define specific instances to query, which is very time consuming: "Has/Has not opened a specific email", "Has/Has not been in a specific Program" "Has/Has not submitted a specific Webform". I'd like to b...0 Will not implement
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Add "today's" date to a hidden field within a WCA webform.
Within standard webfroms, being able to add a date field to the hidden field section and add today's date. This is possible within the update profile action within a program by adding [Today], but not within the form builder itself the value must ...0
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Send SMS from Queries that Reference Relational Table or Child Relational Table Data
Currently an SMS deployment can only be sent with queries referencing main database criteria. Queries that reference data in an RT or CRT will not send SMS, so our programs are limited in complexity. We are using a workaround and have found a way ...0 Future consideration
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Add loading indicator when searching for record a record in the database
At the moment, there is no clear indicator to know if you have successfully clicked to search the database for a record. I frequently run into this issue when adding a record to contact list. There is a long delay in finding my result and it's not...0 Future consideration
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Add Full-Sized Sent Mailings Preview Window
When looking at sent mailings, the preview window only displays the top portion of the mailings. You can only see the entire mailing by scrolling, which makes it impossible to easily review or take a screen shot if necessary.0 Likely to implement
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Pipe Delimited Naming for Mailing Templates
We have a client that wanted to use pipe delimited naming conventions in their mailing name because it would allow for ease in excel reporting and organization. An example would be: ParkCode|Audience|CampaignType|EventType|DeploymentDate|CaseNumbe...0 Future consideration