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Credit 100K sends to users per identified product issue.
Our organization routinely finds 3-5 bugs or product issues with WCA per year. This means that we have to submit a support case which is charged as part of our contract. In effect, users are being charged and penalized to report platform issues.0
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Interactions counter
Today, we need to get a report to view the total interactions into a single org. So will be usefull to see interactions and prevent the overage0
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Ability to Define Deliverability as Email Behavior in Queries
While running queries, having the ability to select deliverability as an email behavior option. This gives us the opportunity to quickly increase chances of a high deliverability in instances where we see a drop in score.0
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Add database-delete with engage API
as we can create Silverpop DB using the xml call, one would expect to be able to delete it using the API as well0
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Allow contacts of test lists to be used when testing Landing Pages
Our typical setup is this: we have a mailing with dynamic content (sometimes rather extensively) and from the mailing we link to a WCA landing page, which also has similar personlization rulesets. Now to properly test the different rules in a mail...0
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Improve support and awareness of various browsers
Recently after contacting support I was advised that Safari has a limited support level with no details of what issues may arise. As browsers are challenging at times, it would be helpful to better understand what issues and what level of support ...0
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Opt-in button for GDPR
I suggest that a simple, opt-in button be made available for instances where new batches of customer emails are uploaded to the system. As a system user, I recently obtained some customer contact details via a handwritten entry form which had a ti...0
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Ability to create multi-language template
instead of having to create a french template and then a english one. (Business from Quebec) Be able to create a single template and just creating the french and english version of the content. This will be helpful so we could reduce the time taki...0 Already exists
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Add the ability to score by tags
Provide the ability to score on mailings with particular tags rather than having to add individual emails to scoring, particularly where scoring ongoing communication engagement such as newsletters which are new templates each time.2
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Provide the ability to change DB from a test DB to a Production DB in an automatic program.
Typical Data Processing develops systems against a Test database. After testing, the objects are migrated to Production and pointed to the Production database. This is not allowed with automatic programs and an entire new program must be developed...0 Future consideration