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Please include # recipients a communication (email/push/sms) is going out to before it goes out so the sender can verify this number one last time
No description provided2
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Ability To Export CRM Sync Logs
It would really be nice if their was an export button to be able to export the SYNC failures in the Contact and Lead SYNC logs2
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Allow use of shared email templates in Salesforce workflows (like is available with the MSCRM integration)
Allow use of shared email templates in Salesforce workflows (like is available with the MSCRM integration). Sometimes workflows are setup which include access to data outside of that sync'd to Acoustic or also workflows including multiple channels...0
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Allow Access to Contact Insights
Not all users from Acoustic Campaign should be able to acess Contact Insights, so it's interesting to have a user permission to allow (or not) who can access Contact Insights and see messages sent to contacts/leads/customers.1
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NEW SMS Request: 2-way SMS set up
We need this to get customers to register for campaigns and are using competitors to fulfil this need. This is a data security risk for us and we need our preferred platform to be able to do this for us given the lists are uploaded here. -
Add the ability to include CRMi System fields in Query Export
Please add the CRMi system fields to Available fields to include in a Query Export. The CRMi integration system fields are the following: CRM Enable Sync CRM Sync ID CRM Account ID CRM Contact Type These 4 fields are necessary to analyze and troub...0
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SF CRMi Allow reprocess of failed records
Allow reprocess of failed records such as records that fail due to email blocking where prefix such as admin@ are blocked. Acoustic settings are updated but there is no way to reprocess those records aside from updating the records in SF to reproc... -
Allow triggering of Acoustic email from SF (Like you can with MSCRM)
Allow triggering of Acoustic email from SF (Like you can with MSCRM). Allows triggering of emails in workflows which may have dependencies such as telephony outcomes. -
Campaign integration with SalesForce; select and launch messages through SalesForce; sent through Campaign; reporting returned to SF
Sellers and marketers want to be able to execute campaigns via SalesForce, and have those messages delivered by Campaign. Message reporting (opens, clickthroughs) are reported back to SalesForce, informing sellers of prospect interest. This integr...0
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Development Environment setup
It would be really nice to have the ability to copy an IBM WCA ORG to make a copy of an ORG with no data to enable a DEVELOPMENT environment without having to create it all manually, especially with a CRM integration and all the field mappings.