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Query Opt Out Web Forms
User case:I am using an standard opt out form and when contacts opt out I would like to get those contact into a program and let my telemarketing or sales team about the fact that this contacts have opted out.I need a way to select all contacts wh...0 Future consideration
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Working Personalisation for From Address/Reply to Address within Programs
As of current, If there is a personalised variable being used on a mailing template in the fields from email / reply to email, it cannot be used in Programs - program mailings effectively don`t support that. Unfortunately, program only recognizes ...0 Future consideration
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Add timeframe criteria for Universal Behavior (Interact with SMS) in Program Settings
We can set timeframe criteria for Universal Behavior (Interact with SMS) in query but not Program Settings. However, queries which are based on universal behaviors can not be used as contact source in Program Settings. And timeframe criteria is no...0
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[Copy] Within Programs Have that ability to set wait times of minutes and hours, rather than just days, months and weeks
At the moment there is only the ability to set a waiting time of Days, Months, Weeks. Having the ability to set wait times of Hours and minutes, will expand the usability of programs allowing actions that require a shorter wait time.
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Anyone can change export lead configurations
Anyone can change export lead configurations, not only who created the automation.0
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fetch Program information from API, Exchange
Currently this is not possible. We cannot store or use this information outside of Acoustic (entry and exit program). The only method available is to store in fields in the program by updates in the program0 Future consideration
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Friendlier "Has clicked link..."
The current UI for tracking "Has clicked link" is quite difficult/annoying. For example, if you're like us, and use different dynamic content in emails, tracking the same link shown across different elements of dynamic content is a nightmare. LINK...0 Future consideration
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Make "conversion" a simpler option in Programs Rule Builder
Would it be possible make "conversion" a simpler option when selecting criteria in Programs Decision Points, as opposed to a Custom Triggered Event that requires additional setup?0 Likely to implement
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Toggle Automation Program Status API call
Add an API call to activate/deactivate an automation program.0 Future consideration
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Split test on classic programs
Classic programs allow you to send multiple decision points to the same touchpoint, but you can't split test emails.0 Will not implement