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Create an API to export stored files to the FTP in order to make a telesales process automated
Create an API to export stored files to the FTP in order to make a telesales process automated : Currently, when a telesales process is created, the user has to export it manually to an ftp.2 Likely to implement
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Pause sending messages during night time
Client want to set a time window that allow sending mails from WCA. Most people in Japan use the mobile carrier email addresses rather than the web email addresses. And, people think that the sending messages during night time is rude. Thus, most ...2 Future consideration
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Include Publish to Social Audiences in WCA Programs
today all marketing automation platforms has almost the same functionality: send email/sms or push. However IBM has a huge social platform (Social Audiences) that could be used to expand wca potencial when allowing customer to publish events/ads i...0 Likely to implement
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An Action to import data as part of the program flow
It would be great if an action can be added to the program building environment, which allows you to schedule an import job to run (via sFTP) and import into the database. After the import it would then follow the natural flow of the program, e.g....0 Likely to implement
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Program to call ExternalAPI
We need to call an external API from a Program that would help to integrate our IWCA to any third party system.1 Likely to implement
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Feature controls and limits for Programs
Giving some access to users for programs would be useful as they could build their own programs but have a different team able to activate them so that not all users can change programs but can draft and create. Also means they can benefit from pr...0 Future consideration
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WhatsApp Business
WhatsApp is very used in South america as short message system. Since WhatsApp has the new product "business" lot of customer asked us to include the posibility to has connected WA Business into WCA.2 Likely to implement
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Add SMS and Push to Programs performace Report
Hi, I will very usefull get a complete report of the program, I mean include the SMS and Mobile push into a single report. Today when I use a program with this information, I need to create a report outside WCA -
AddContactToProgram XML API with lookup key
Currently the AddContactToProgram XML API call can only be performed with the combination of Program_ID and Contact_ID. It would be great if this call could also allow this to be performed with a lookup key. -
Add ‘Move To Exit’ at program level to New Programs Blueprints
At the moment you can only use Move To Exit at program level with the classic programs. It would be good to have that option available in the new programs.2 Likely to implement