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Hourly Lead Route
Currently it is only possible to send a 'Lead Route' with an attached .csv from a specific part of a program once every 24 hours. So even if we use APIs to add contacts to a program in real time and they hit the lead route step, in some cases we w...1 Future consideration
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Automated programs harvest contacts in real-time
Have programs poll queries more frequently than "could be up to 24 hrs". This can mean that contacts are missed particularly where the query is time sensitive.1
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Program - Specify mailings to be sent between Sunday to Thursday.
Hey, As a client in Israel and as a Jewish person I see that there is no option for Programs to be limited to Sunday-Thursday, the only option is Monday-Friday. (The Jewish weekend is different than other religions). We are using complicated metho...0 Future consideration
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Export and Import a Program
WCA should be able to export, for example, as a XML file Programs to be imported on another Org. Customers who need to have 2 orgs (homologation and production) can be benefit to create one time a Program, test it and import on Production environm...0 Future consideration
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True A/B Testing within Programs
The ability to run A/B tests within programs and maintain a single path to carry on to other steps within the program. Splitting within programs can facilitate A/B testing if the program is only 1 touch point long, but with multiple touch points t...0 Future consideration
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Enable use of RT personalization in From Address within Programs
Now that we can use RT personalization for Subject and Email From Name (and From Address in regular mailings) it would be great to enable this for From Address within programs. When trying to use an RT field in the From Address within a configured...0 Already exists
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Clone rules in program rule builder
The ability to clone rules in the program rule builder would enable users to build paths in programs more efficiently, instead of having to re-create the same rule at every decision step in a path.0
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Add website behavior conditions that includes frequency
We would like to be able to chose behaviors based on frequency in addition to time frame. IE: XYZ Contact has visited the website 3 times. This will optimize how we are able to target and personalize content within emails and SMS.0 Future consideration
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Improve UI/UX of program step connection
For the new program layout a user cannot currently tell when adding a new placeholder or action if the connection to the previous step has been made successfully. Perhaps you can create a snap action that when the new step is added and you drag it...0 Future consideration
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Track Rules / Suppression lists on New Programs
1: Old track rules have been eliminated in the new program style. My team uses that to have overarching rules to inspect the customer's data. We have it set so if someone opts-out using a yes/no flag, they will no longer receive a specific type of...0 Future consideration