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MB Push Notification Delivery
Hello Team, Currently, MB Push Notification Delivered details are not available in the Acoustic. Please take this as an enhancement & let us know time period required to develop this. Thanks, Soniya1 In development
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Confirm mapping for reoccuring imports
It would be useful to be able to confirm the filed mappings for reoccuring imports in the UI. There are cases where a reoccurring import is in production for a long period of time and it would be useful to be able to check.0
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Past Programs in Contact Insights
When looking at Contact Insights, it shows if a customer is in a current program. But it does not list if they were previously in programs and which programs if they are not currently active in a program. This would be helpful to see if someone ha...1 Future consideration
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Export Social Audience Metrics
When viewing Social Audience Campaigns, I want to be able to take the data in there to use outside of Campaign for further analysis and cost break down. We seem to have all the data sitting within the tool as per the screenshots but there's no way...0
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If I open a workspace, see I need another instead, I have to wait for the reports to load before I can switch and I should not have to wait.
it would benefit everyone using this tool if you would allow us to switch back and forth between workspaces quickly without having to sit and watch reports spin and load before we can switch to a different workspace. This kills productive time.1 In development
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When running filtered reports the totals row should only show totals for the filtered items
Last week I ran a filtered report in Next Gen and downloaded it. What was returned was indivual rows that did not total $ to match the "total" row. I consulted with support and they said that the "totals" rows was showing totals for all that parti... -
Insights Email Channel Data - unsubscribes
Hi, Can you add columns for Unsubscribe Number and Unsubscribe Rate in the "List of emails" table in Insights > Email Channel? Thanks0
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Flash SMS
Hi Team, I would like to add one enhancement request on the SMS channel, can we do a flash meessage in Acoustic Campaign. Currently, this feature is not available in Acoustic but can you please confirm is that can be available or not?0 Future consideration
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Mailing Report Should Show Mailing Start Date/Time and Mailing End Date/Time
We throttled some mailings recently, and the mailings took anywhere from 2 to 4 days to send out. However, the reporting shows the date/time the mailing completed. This is confusing. It should show both the start date/time of the send as well as t...0 Future consideration
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Allow List View option on Zones
Glancing across a full page of tiles (one for each zone) is harder on your eyes to quickly spot what is needed. Allow us to choose to view these in a 'list '. This will allow us to quickly scan the page.0 Likely to implement