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Allow a Closed support case to be Re-opened
Several support cases have been closed before we have a chance to respond. A new case needs to be opened and then there is detail in two cases.0 Likely to implement
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Rotate your helpdesk people: let them actually work with Campaign regularly
In my experience, helpdesk people, however willing they are, just follow a script almost like automatons. Often they do not have hands-on experience with the tool, especially with more the "exotic" stuff that is not used every day everywhere. This...0
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Offer a sleeker and better secured preference center
Today's possibilities for preference centers are inconsistent (quite different, depending on the type of database) and not secure. Also, managing several landing pages in the same site tends to cause way too much errors. Prefcenters should get ful... -
Is Your Car Frequently Overheating? Here is How to Fix It
As your car draws power from the engine’ combustion process, there is always be heat due to the burning of fuel. However, the cooling system does its work to keep the extra heat away to allow your car’s engine function properly. However, you...0
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Temporarily Suppress Alerts from Alert Monitor
Need the ability to temporarily suppress alerts in a alert monitor: Should include some pre-defined times: 10 minutes, 20 minutes, 30 minutes, 1 hour Should allow suppression until a defined date/time. Needs be configurable for individual alerts a...2 Under consideration
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Easy Performance Measurements
Customers often want to measure the time between important events capturing the time value into a numerical group dimension for comparison.0 Under consideration
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Don't Archive Flag
Many customer (and CIS) use databases or relational tables to store configuration data or data that is not updated frequently enough to avoid archive, and when they do archive, it's an issue to export and re-create them. If there was a "do not arc...0
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Request for Opt-Out Details to Be Included in Unsubscribe Exports
It is a pain and time-consuming to have to download data from multiple places in order to figure out why and how someone unsubscribed from a mailing.1 Future consideration
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Defaults for Carrier
No description provided0
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Optional file name parameter in API Database export
You recently added a mandatory random 5 digit string in the database export which messed up processes I had that relied on a particular naming syntax. I wish this was like the Raw Contact Export which already had an optional parameter for providin...0