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Allowed to have Multiple PI endpoints in UBX
Currently there is a limit of 1 PI endpoint per UBX account, but many customers (especially companies that handle various products) have multiple Engage accounts. The issue comes if they want to have them connected to their separate PI endpoints, ...0
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API for Status Change events
We need to listen for opt in status changes from IBM, and currently the only way to accomplish this is to download our entire IBM database on a regular basis and compare it to an earlier file to find when peoples' status changed. It would be nice ...0
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Allow Forward to lots of other members at same time
When we set the forwarded function, now we just can forwarded one member at same time ,but usually we need forward lots of members at same time, so we think this function need to update ASAP. Thank you.0
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"Mailing Name (#)" in the Automated Messages is difficult to identify the latest mailing template.
When we modify the mailing template every week and set active in the Automated Messages, the "Mailing Name (#)" is updated, for example, "Welcome Mailing (1)" is updated to "Welcome Mailing (2)". But, it is difficult to identify if it is the lates...0
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Be able to select multiple queries/contact lists to one automation. Or a single query with sub queries.
No description provided0
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Improving Performance Insights programme reporting functionality
Improve Performance Insights to be able to export an automated programme's raw data in a couple of clicks. At the moment I'd have to go into each of the programmes' email reports to export the raw data. Each of our current programmes have over 10 ...0 Future consideration
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Inbox Subject Line
I received an email today in my outlook from an agency that we deal with and I noticed that in my inbox reading panel it had the from name and then below the from name it has some text which is different to the subject line saying "Sorry we missed...0
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Add Warning on "Delivery Options" in sending a mailing when Send Time Optimization isn't Enabled
On the "Delivery Options" tab when you are sending a mailing, you have the option to enable Send Time Optimization. However, if it is not enabled on the database you are sending it from, it won't actually work. It would be great if STO is not enab...0
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Redirect to decision point in automated program
In an automated program, it would be very helpful to redirect customers to a decision point rather than a specific email. This way a group of customers would still have to match criteria before receiving that email. A workaround from support was t...1 Likely to implement
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Profanity Filter on outgoing emails
Is is possible to add a profanity filter on outgoings emails, therefore if a profanity is used in a customer facing email, this can be highlighted and stopped, prior to if reaching the customers inbox0