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Schedule by the minutes in Automated Messages
Client schedule daily/weekly mailings with the automated messages. Currently they can only specify on the hour, eg. 10:00, 11:00. ISP instruct not to send volume of mailings on the hour since they receive the volume of requests at a same time and ...0 Likely to implement
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Make SMS Consent Date a searchable field
Our SMS customers frequently get asked to report on or target subscribers who have opted-in for SMS within a particular time period (ex. last week, last month, last quarter, custom time period)0 Future consideration
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Update Excel Add-in to Support Windows 10
My entire organization has been upgraded to Windows 10 and we cannot get approval to spin up a Windows 7 machine (which is the only environment supported w/ Office 365 or Office 2013-2016). While we are starting to use Performance Insights, being ...0 Will not implement
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Relational Table Access
Allow newer features, like Performance Insights and Journey Builder, to leverage relational table data and related queries, so that users with complex data models can benefit from updated functionality and UI, and not be limited by the older Repor...0 Future consideration
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Integration with Microsoft Power BI
Or any other analytics software. I'd love to be able to get the complete click path of a customer - "insights" as well as transactions and opens / clicks in order to complete the customer journey. (I know that IBM has their own customer journey so...0 Future consideration
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Not have to remake all dynamic content for text version
Currently, when creating a text version of an email, Watson will correctly read everything except dynamic content - which has to be recreated. It would be nice if Watson could read the html in dynamic content like it does the rest of the content.0 Will not implement
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Pre-defined Profile and renditions with common standards
There are common standards to web, mobile and social renditions. It would be great for this to be pre-defined with a brand new Content instance.0 Future consideration
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Publish Content on Online Media
Allow Acoustic Content publish content on Facebook, Instagram, Twitter, WhatsApp, YouTube, Twitter, LinkedIn, DSP, DCO and so on.0 Future consideration
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Add user role: Replay only user (for call center operators).
Tealeaf is used in many call centers. Many managers at these companies want to provide operators with minimal role and information. Could you add a user role that can only be performed below? - Session search - Session replay In addition,...0
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Delete after sending email address
I want to delete the email address automatically after delivering the email. Due to security concerns, I can't keep my email address in the customer database for a long time. I plan to key the customer ID in the database, not the email address.0