-
Overstat: allow users to filter elements from Heat Map overlays
Problem: Several of our Heat Maps pick up interactions from hidden elements. Cause: During screenview transition, our site overlays the screen with a div that blocks interaction with elements until the content is fully loaded. This overlay may app...0 Under consideration
-
Customization feature on step name (ULR/Elements) in replay window for call center agent usability.
Most of call center / contact center agent do not have an idea for URL and interaction elements shown at Steps in replay window. It is helpful if we can change or map any strings to URL or interaction elements in custom.0 Under consideration
-
Breakdown of where Event fired on Session Replay
Hi there, As we are testing events in the session tester it would be really helpful to be able to see where in the session replay the event was firing. As of right now there is an arbitrary number associated with where the event was triggered (see...0 Under consideration
-
Ability to use Wildcard in Dimension Whitelist
We are requesting the ability to use a wildcard value (i.e. * or ?, etc..) within the Dimension whitelist for the Actual value fields.0 Needs more information
-
Ability to purge sessions or define a purge job
We are requesting the ability to mark sessions to be purged and run a purge job, or define a purge job to be done which runs at night .1 Needs more information
-
Include An Information Icon On Reports Near the Name For Report Description
Currently to view the description of a report you have to go through Menu then properties. It would be nice to have an information icon that when either hovered over or clicked would display the report description.0 Under consideration
-
Event Tester: Delete Multiple Sessions Within Event Tester
We would like to be able to delete multiple sessions within the event tester without the need of deleting them individually. -
Event Manager: Ability to Export a csv of Events/Hit Attributes/Step Attributes/Session Attributes/Dimensions
We generally like to document our events and the attributes. This is fine, but to manage it becomes difficult when events are deleted or the name is change. I would like the ability to export that list and chose what data I want, IE Events or Hit ... -
Request：that the directory for import / export to the AC SFTP server can be changed.
Request Detail：I want you to be able to change the SFTP output directory of the result (query target list or tracking information,or etc...) exported by API. (Currently, download folder only.)Also, I want you to be able to change the directory tha...0
-
email address validity check & cleanse
When uploading records from Campaign to WCA, records with invalid email addresses are removed from the file. This cleansing could occur within the Campaign platform to speed up the upload process. Add a 'Validate & Cleanse' process to Campaign...0