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Find journeys not based on start or end events
One way to find journeys might not always be based on a starting or ending point. For example, you want to find all the journeys where a cart purchase happened, then the customer opened a claim with the call center and then purchased again. These ...0 Likely to implement
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Add "Page URL" for filtering to create journey report when using Adobe Analytics
Adobe Analytics is sending "Page URL" data to WCXA via UBX."Page URL" data is displayed in "Entry Page" event.When creating journey report, "Page URL" does not appear in attribute filter pull down menu.We request to add "Page URL" for Adobe Analyt...0 Will not implement
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Show the previous report in Dashboard until the new reports are ready.
It seems as though the daily reports for the JA dashboards (e.g. top paths, top path trends) display 'no data' around the time that the new daily reports are being run (just after midnight GMT). This leads people to think that Journey Analytics is...0
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merge / add recently added matched identities in individual journeys
When visitors engage via any channel UBX Identity match starts to build a profile as they become known. (cookies, device Id, unique account identifier, email, phone,..). The beginning date range of Journey report limits the identifiers shown in in...0 Will not implement
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WCE Beacon IoT (Retailer) - Send custom notifications to user's email or mobile device (WCA) based on shopping behavior and interests tracked by in store beacons (IoT), online (CXA), predictions (WMI), and provide analytics to show the entire customer journey (JA).
Beacon proximity push notifications based on: * Product search/browse data from CXA will drive proximity push notifications.* Let customer know that a product they browsed or added to cart is available and help them find it in the store.* WMI - Id...0 Future consideration
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Management of CxA invitations
During the onboarding of CxA users, many users do not accept the invitation sent by IBM for various reasons. As a means to better manage user access, it would be great if the following changes were made: 1. A reminder email is sent to the user if ...0 Future consideration
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Filters or Segments for Dashboards and Mindsets
We would like the ability to add filters or segments to the Dashboards and Mindsets in CXA, this would help us be able to view a specific client ID from DA.0 Future consideration
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Timezone configuration
Currently Tealeaf and Digital Analytics can operate form different data centres and can be in different timezones which means that when the reports are merged, items can be out of sync. For our industry, it is important to know what is happening i...0 Likely to implement
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Exclude API URLs from Entry Pages in Journey Reports and Metrics
When I run a journey report for a funnel in the entry page section I see APIs are the considered entry page often. This is inaccurate, and based on the UBX connection should allow some flexibility to the type of connection or data being sent over....0 Future consideration
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Link Multiple Digital Analytics IDs to 1 IBM ID
It would be useful for everybody who has access to more than one client ID. For us, we have access to at least 4 client IDs on Digital Analytics. Within the Customer Engagement Portal, you login using your IBM ID, and then you can effectively link...0 Future consideration