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Social Audiences error handling and reporting

We have experienced on a few occaissions that the Social Audience jobs were still running without errors, but no data game through to Facebook, on other occaissions we saw that errors, but there is no notification option on these errors. You have to click through -all- your audiences from the acoustic interface and look at the jobs, or you can view a list in Exchange (but access there is no access rights management in Exchange, so we don't want to provide too many people access..


We would like:

1) better (more complete) error handling, including for example the last step to facebook

2) a way of notifiying Campaing users or SA job errors (email or push message in acoustic)

  • niels van
  • Feb 9 2021
  • Likely to implement
What is your industry? Other
What is the idea priority? Medium