Add title to a ticket on the Customer Service Portal
When adding a ticket to the Customer Service Portal, you can't add a title, so you need to rely on ticket numbers... if you have lots of tickets it's very time consuming and confusing. Can we please add a title to a ticket? Shouldn't this be a basic feature you'd have?
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Jo Barril
- May 6 2020
- Shipped
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How will this idea be used?
So you can find your ticket easier, rather than by using a number... |
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| What is your industry? | Retail |
| What is the idea priority? | High |
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